At Thvani Earthcraft, we offer customization services to bring your unique vision to life. Please carefully read the terms and conditions below before placing a customization order:

 1.⁠ ⁠Customization Scope

• Customization is limited to specific design adjustments, fabric selections, sizing alterations, and other options mentioned on the product page.
• Requests beyond the stated scope may not be accommodated.

 2.⁠ ⁠Payment Policy

• A 100% non-refundable advance payment is required before initiating the customization process.
• Orders will only be processed upon successful receipt of the payment.

 3.⁠ ⁠Order Placement and Confirmation

• Customers must provide detailed customization requests at the time of placing the order.
• Once your request is reviewed, we will confirm the feasibility and provide an estimated timeline for production.

 4.⁠ ⁠Timelines

• Customized orders require additional time for production compared to standard orders.
• Estimated timelines will be communicated upon confirmation of the customization request.

 5.⁠ ⁠No Returns, Exchanges, or Cancellations

• Customized orders are final sale and cannot be canceled, returned, or exchanged.
• Refunds are not applicable for customization orders.

 6.⁠ ⁠Measurements and Fit

• Customers must provide accurate measurements for sizing customizations.
• Thvani Earthcraft is not liable for inaccuracies in fit caused by incorrect measurements provided by the customer.

 7.⁠ ⁠Design Accuracy and Natural Variations

• While we strive to meet your customization requirements, minor variations may occur due to the handmade nature of our garments and the natural dyeing processes.
• No two customized garments will be identical, reflecting the beauty of handcrafted and naturally dyed pieces.

 8.⁠ ⁠Communication

• Once the order is confirmed, changes or additional requests cannot be accommodated.
• Customers will receive regular updates about the progress of their customized orders.

 9.⁠ ⁠Intellectual Property

• Customization details provided by customers will be treated with confidentiality.
• Thvani Earthcraft reserves the right to use images of customized garments for promotional purposes unless specifically requested otherwise by the customer.

10.⁠ ⁠Quality Assurance

• We ensure that all customized garments meet our high-quality standards. However, slight variations in color, texture, and finish are expected as part of the natural and handmade processes.

11.⁠ ⁠Contact Information

• For inquiries or clarifications about customization services, please email us at Support@thvaniearthcraft.com.

By placing a customization order with Thvani Earthcraft, you acknowledge and agree to these terms and conditions.